Website Maintenance & Support Cairns | Aerotex Digital
Website Maintenance Cairns No Disappearing Act

Website Maintenance & Support Cairns, We Don't Disappear After Launch

Most web designers deliver your site and vanish. You're left managing updates, security patches, and broken plugins with no one to call. That's not how Bernie works.

No contracts
Direct line to Bernie
FNQ businesses only

Aerotex Digital

Real result
Shanti Cafe
Now showing up #1 on Google for cafe searches in Mission Beach

Everything that keeps your site healthy and working

A maintenance plan means you never have to think about the technical stuff. Bernie looks after it all so you can get on with running your business.

Updates & Security

  • WordPress core updates done as soon as they're released.
  • Plugin updates checked and applied so nothing breaks or gets exploited.
  • Security monitoring running around the clock, not just when something goes wrong.
See all services →

Backups & Uptime

  • Monthly backups of your entire site so nothing is ever lost for good.
  • Uptime monitoring so Bernie knows if your site goes down, often before you do.
  • Performance checks to make sure the site still loads fast on phones and desktops.
About website design →

Content Edits

  • One hour of content edits included every month on the full care plan.
  • Changed your prices? New team member? Just send Bernie a message and it's done.
  • No logging into the backend, no stuffing around. Bernie handles it.
Ask about a plan →

Your site is a business asset worth protecting

Your website is a business asset, treat it like one

WordPress powers a huge chunk of the internet, which also makes it the most targeted platform out there. Hackers aren't going after you personally. They run automated tools that scan for outdated sites and hit them automatically.

A site that hasn't been updated in a few months is an easy target. Once it's compromised, you're looking at a defaced homepage, customer data at risk, and Google potentially flagging your site as unsafe. That's bad for business.

Staying on top of updates and security isn't a nice-to-have. It's how you protect the thing that's supposed to be bringing in phone calls and enquiries.

Security monitoring running 24/7
Updates applied before problems start
Monthly backups so nothing is lost for good

You get Bernie's number. That's it.

No ticket system, no call centre

When something needs attention, you call or message Bernie directly. Not a support queue. Not a chatbot. The same bloke who built your site and knows it inside out.

No junior being handed the problem

Bernie does all the work himself. There are no juniors, no offshore team, no passing your problem to someone who's never seen your site before. You get the person who actually knows what's going on.

Same person, every time

You'll never have to explain your business from scratch to someone new. Bernie knows your site, knows your business and can sort things out quickly because of it.

Local, reachable, accountable

Bernie is based in Cairns, works Monday to Friday 9am to 6pm, and you can reach him on 0455 836 000. His reputation in FNQ depends on your site working properly.

Two straightforward options, no surprises

Pick what suits your business. No lock-in contracts on either plan, and you can upgrade or cancel any time.

Security & Updates

  • WordPress core updates every month
  • Plugin updates checked and applied
  • Security monitoring
  • Uptime monitoring
  • Monthly backup
  • Performance check
Ask about pricing →

Everything + Content Edits

  • Everything in the Basic Plan
  • 1 hour of content edits per month included
  • Update prices, hours, team, photos, whatever needs changing
  • Just message Bernie and it's done, no backend access needed
  • Priority response when something urgent comes up
  • Direct line to Bernie, always
Let's have a chat →

Things people usually ask before signing up

Straight answers to the questions every FNQ business owner has about keeping their site looked after.

Will you still be contactable after the site goes live?

Yes, absolutely. On a maintenance plan you contact Bernie directly, not a ticket system or call centre. Same bloke who built your site is the one who picks up the phone when something needs fixing. That's the whole point.

Can I get a maintenance plan for a site Bernie didn't build?

Yes. If you already have a WordPress site and just need someone reliable to look after it, Bernie can take it on. He'll do a quick check first to make sure everything is in a good state to maintain, then take it from there.

What happens if my site breaks or gets hacked?

Bernie gets notified, then gets on it. Having monitoring in place means problems are usually caught early, often before you even notice. And with monthly backups, restoring your site to a clean version is straightforward rather than a disaster.

Is there a lock-in contract?

No. Same as everything Bernie does, there are no lock-in contracts. If a maintenance plan stops making sense for your business, you can cancel without any fuss. Bernie would rather earn your business every month than tie you into something.

Do I need to do anything myself?

Not really. The whole idea is that you don't have to think about the technical stuff. Just get on with running your business. If something needs your input Bernie will reach out and explain it in plain English, no jargon.

How do I use my hour of content edits each month?

Just send Bernie a message, email or call, and tell him what needs changing. New prices, updated hours, a fresh photo, a new service added to the page. He'll make the changes and let you know when it's done. Simple as that.

Already have a site? Ask about a maintenance plan.

It takes about 10 minutes to figure out what your site needs and whether a plan makes sense for your business. No pressure, just a straight conversation.

Let's have a chat 0455 836 000
Mon to Fri, 9am to 6pm, you'll get Bernie