This page explains how Aerotex Digital collects, uses, stores and protects your information. Plain English, no legal runaround.
This privacy policy applies to Aerotex Digital, a web design business based in Cairns, Far North Queensland. The business is operated by Bernie Didge. You can reach Bernie directly at bernie@aerotexdigital.com.au or by calling 0455 836 000.
This policy was last reviewed in 2025 and will be reviewed again annually.
When you get in touch through the contact form, by phone, or by email, we collect the information you give us. That usually includes your name, your business name, your phone number, your email address, and whatever you tell us about what you need.
We may also collect basic technical information when you visit this website, such as your IP address, the type of browser you use, and which pages you look at. This is collected automatically by our hosting provider and any analytics tools we use.
Your information is used for one purpose: to help you. Specifically, that means responding to your enquiry, putting together a quote or proposal, and working on your project if we end up working together. We do not sell your information to anyone, ever.
We may also use your contact details to follow up on an open enquiry or to send you information directly related to the services you asked about. We will not add you to any marketing lists without your permission.
Your details are stored securely. Contact form submissions are stored through our website hosting environment. Email correspondence is stored within our email account. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.
We do not store payment card details. If payment processing is required, it is handled through third-party platforms that maintain their own security standards.
We do not share your personal information with other businesses or individuals for marketing purposes. In the course of working on your project, your information may be shared with trusted third-party service providers who assist with delivering the work, such as hosting platforms or domain registrars. These providers are only given the information they need to do the job.
We may also disclose your information if required to do so by law.
This website may use cookies, which are small text files placed on your device by your browser. Cookies help the site function properly and may be used by tools like Google Analytics to understand how people use the site in general. No personally identifying information is collected through cookies without your knowledge.
You can turn cookies off in your browser settings at any time. Doing so may affect how parts of the website work.
This website may include links to other websites, such as Google or Facebook. Once you leave aerotexdigital.com.au, this privacy policy no longer applies. We are not responsible for the privacy practices of other websites and encourage you to read their policies before providing any personal information.
You have the right to ask what personal information we hold about you, to request corrections if any of it is wrong, and to ask us to delete it if there is no longer a valid reason for us to keep it. Under the Australian Privacy Act 1988, you are entitled to make a complaint if you believe we have not handled your information properly.
To exercise any of these rights, just get in touch directly. You can email bernie@aerotexdigital.com.au or call 0455 836 000. We will respond within a reasonable time frame.
This policy is reviewed at least once a year. If we make any meaningful changes, the updated version will be posted on this page. Continuing to use this website after changes are posted means you accept the updated policy.
If you have any questions about any of this, just get in touch through the contact page and Bernie will sort it out for you directly.
No forms to fill in, no ticket system. Just a real conversation with the bloke who runs the show.
Mon to Fri, 9am to 6pm, you'll get Bernie