FAQ | Aerotex Digital, Web Design Cairns FNQ
FAQ Plain English answers

The questions everyone asks before getting in touch.

How much does it cost? How long does it take? Will you own your site? Bernie answers the ones that come up every single time.

No contracts
You own your site
One bloke, no hand-offs
Will I own my website?
Yes. Your domain, your hosting, your files. All yours.
How much does it cost?
Most sites start from $2,500. Bernie will give you a straight number in the first 10 minutes.
How long until I show up on Google?
Most clients see real movement within 3 to 6 months.
Recent result
Shanti Cafe
Now showing up #1 on Google for cafe searches in Mission Beach

Straight answers to the things everyone wants to know

No jargon, no runaround. If you've got a question that's not here, just call Bernie on 0455 836 000.

How long does it take to build a website?

Most small business sites are done and live within 2 to 4 weeks. The main thing that affects timing is how quickly we can pull your content together, things like photos, your services and a bit about the business. I keep you in the loop at every step so it never drags on longer than it needs to.

Will I own my website and domain?

Yes, completely. Your domain and your website are registered and set up in your name, not mine. If you ever want to move on or have someone else manage things, I hand it all over without any fuss. There's no hostage situation here.

How much does web design cost?

Most small business websites start from $2,500. I'm upfront about pricing from the very first chat, so you'll have a straight number within 10 minutes, not a vague "it depends." Have a look at the full list of services and what's included if you want more detail before we talk.

How long until I start showing up on Google?

Be honest with you, it's typically 3 to 6 months before you see solid movement. The first couple of months are about laying the groundwork properly. Businesses in less competitive areas or niches sometimes move faster. The worst thing you can do is wait, because every month you hold off is a month a competitor can get ahead of you. Let's have a chat about what's realistic for your situation.

Do you work outside Cairns?

Yes, right across Far North Queensland. Port Douglas, the Atherton Tablelands, Innisfail, Mission Beach, Mareeba, Mossman, and everywhere in between. I work exclusively with FNQ businesses because I know this region, and that local knowledge matters. Find out more on the about page.

I've been burned by an agency before. Why would this be any different?

Because I'm not an agency. I'm one person, and I do every bit of the work myself. There's no junior picking up your job, no one in another city, no disappearing act after you pay. I'm a BNI member and part of the Cairns business community, so my name is on everything I do. Let's have a chat and you'll get a feel pretty quickly for how I work.

Will you still be contactable after my site goes live?

Always. You've got my direct number and you can call or message me any time during business hours, Monday to Friday, 9am to 6pm. I don't hand things off and disappear. A lot of my clients come back for ongoing work precisely because they know they can reach me when something comes up. Call me on 0455 836 000 any time.

Do I need to be tech-savvy to manage my site?

Not at all. I build sites so that making basic updates, like changing your hours or adding a new service, is something anyone can do without touching code. If you ever get stuck, just call me and I'll walk you through it or sort it myself. You shouldn't need a tech degree to run your own website.

What is the difference between having a website and showing up on Google?

A website is your shopfront. Showing up on Google is how people find it. You can have a beautifully built site and still be completely invisible if it hasn't been set up so Google can find it. I make sure both are done properly from day one, so the site you pay for actually brings in calls. The getting found on Google service explains this in more detail.

Do I need to sign a contract?

No contracts, ever. I want you to stay because you're happy with what I'm doing, not because you're locked in. If you're on an ongoing maintenance or Google plan and you want to stop, just say so and we part on good terms. Read more about what ongoing support looks like on the website maintenance page.

What about Google Maps, do I need to do something separate for that?

Yes, and it's worth doing. Getting your business properly set up on Google Maps is separate to your website, and it's often where local calls actually come from. People search, they see the map results at the top, they tap and call. Shanti Cafe in Mission Beach is a good example of what a properly set-up profile can do. Have a read about the Google Business Profile service to see what's involved.

Will this actually work for my type of business?

If people in your area are searching for what you do, then yes. Tradies, cafes, health professionals, professional services, retail, it doesn't matter much. What matters is whether your potential customers are searching on Google, and for most local businesses in FNQ they are. Let's have a chat and I'll give you an honest answer based on your specific situation.

Still got a question? Just ask Bernie directly.

No pitch, no pressure. A quick call is the fastest way to get a straight answer and work out whether it's worth going further.

Let's have a chat 0455 836 000
Mon to Fri, 9am to 6pm, you'll get Bernie